10.07.2017
5
хоккей ставки сегодняэто сила!!!! круто придумали!!! Конечно..
Verification pin up support
Verification pin up support
The casino had disabled the bonuses for these accounts due to suspicious bonus usage. As a result, we had rejected the complaint as unjustified. The player from Mexico had her account blocked during a larger withdrawal process. Despite having provided various proofs of identity and bank statements, the casino had raised concerns about the visibility of the credit card number and then claimed the player was not the account owner.
The player believed the casino was using these issues to avoid returning the 2, pesos in her account. The player had provided the documents and after some back and forth, the casino had reopened her account and transferred her the full amount. The issue had been successfully resolved.
The casino had not yet provided any explanation or allowed the player to withdraw their funds. After investigating, we found that the player had edited the documents provided to the casino and did not pass the verification process. Consequently, the complaint was rejected due to the submission of altered documents. The player from Ukraine had deposited several times and finally won 5, UAH.
When a withdrawal was requested, the casino blocked the account, citing violations of the User Agreement. The player had asked for detailed explanations of the violations, as required by Ukrainian Gambling Laws. The player claimed that he had passed the verification process and played slots. The casino had maintained that the player violated their terms by using multiple accounts for bonus abuse. After reviewing all the provided information, we concluded that the casino had acted within its terms and conditions.
The player from India had their account blocked by Pin-Up Casino. The player wished to retrieve the deposited amount from the account. The player reported completing KYC and providing additional documents but was unable to obtain a required document from the mobile operator. The casino insisted on receiving a document confirming ownership of the phone number or an official statement that such documents were not issued.
The player faced difficulties obtaining this and stopped responding. The player from Armenia had had issues with the withdrawal process at Pin-up Casino.
The casino had requested screenshots of his e-wallet, which he had provided. However, the casino had accused him of transferring funds from a different source. The player had denied this, stating he had made deposits only from specific sources. The Complaints Team had contacted the casino for clarification. The casino had stated that the player was undergoing additional verification, and all documents were being reviewed.
After a prolonged verification process, the player had eventually received his winnings. The issue had been resolved with the player receiving his funds.
The player from Mexico was unable to complete a withdrawal due to an unverified account status. He also reported technical issues during the verification process.
We attempted to gather more information to assist him, but the player did not respond to their inquiries. As a result, we were unable to investigate further and the complaint was rejected.
The player from India had accumulated over Indian rupees in winnings in his Pinup Casino account. When he attempted to withdraw these funds, he was subjected to a re-verification process.
After a small withdrawal, the casino had blocked his account citing terms violation, without providing specific details about the alleged breach. As a result, the complaint had been rejected. The player from Ireland had requested a refund of all deposits made after multiple unsuccessful attempts to self-exclude and close their account.
The casino had repeatedly delayed withdrawals, and the account remained active, leading to substantial losses.
We reviewed the provided evidence and communicated with the casino, which stated that the player had not completed the required self-exclusion process. Consequently, it was concluded that the player was ineligible for a refund, and the complaint was rejected.
The player from Turkey had been unable to successfully withdraw euros from Pinup Casino, despite having previously received an initial withdrawal of euros from a euro win. Communication efforts had been unsuccessful, and no responses to contact attempts had been received, leading to great frustration.
After the intervention of the Complaints Team, the player confirmed that the casino had finally paid his winnings. The player from India had submitted a withdrawal request a month prior. The casino had repeatedly asked for the same verification documents, which had hindered the withdrawal process. We had reached out to the player seeking more details regarding the documents he had provided to the casino, but the player had failed to respond to our messages.
As a result, we were unable to proceed with the investigation and had been forced to reject the complaint due to the lack of necessary information from the player. The player from Chile had raised issues about a casino, alleging that it did not provide bonuses and was fraudulent. As a result, the complaint was rejected. We had asked the player to confirm if he had done so and whether he had passed the KYC verification.
However, the player did not respond to our queries, which led us to reject the complaint due to insufficient information for further investigation. The player from Ukraine had claimed that the casino used tricky strategies to keep players depositing and prevent withdrawals. We had reached out to the player for further clarification on their pending withdrawals and the disputed amount.
However, the player did not respond to our inquiries. As a result, we were unable to investigate further and had rejected the complaint. The player from Peru had tried to verify their account at Pin Up Casino for a withdrawal, but had faced issues due to allegations of a duplicate document. The casino had suspected that another account was impersonating the player.
The player, however, had denied creating multiple accounts and insisted that they had only created one, with the others being fraudulent.
After a series of discussions, the casino had admitted an error on their part, confirming that the player did not have a duplicate verified account. The player from Peru has been unable to withdraw her funds from the casino since June 26, , due to repeated requests for various types of documentation.
The complaint was reopened at the request of the player, stating that their accounthad since been blocked. The casino responded and explained that the player had failed the verification due to submitting a fraudulent document. The casino also supplied sufficient evidence to support this decision, so the complaint was rejected. The player from India had attempted to withdraw his balance of 54, However, he later discovered his withdrawal had been canceled, his balance was at zero, and someone had used his funds.
After a thorough investigation and exchange of information, we concluded that there was no substantial evidence to prove that the bets on roulette were not made by the player. Due to the lack of concrete evidence, the complaint had been rejected. The player from Brazil is facing difficulties with withdrawing winnings due to additional KYC requirements. Even upon submitting a requested selfie with ID and an account ID visible on screen, the casino complains about photo quality.
The complaint was closed as the player stopped responding. The player from Ukraine is experiencing issues with Casino Pin-Up, which is allegedly deducting a The player disputes this practice, arguing it contrasts with other Ukrainian casinos that only tax the amounts exceeding the deposits. After communicating with the casino and studying multiple resources player has decided that casino is right and asked to reject their complaint.
The player from Brazil has a delay in withdrawal due to an extended document verification process. Despite submitting the necessary documents a while ago, the withdrawal has not been processed.
The player stopped responding to our questions and comments, so we had to reject the complaint. The player from Brazil had had an issue with the verification process at Pin-Up Casino, which had resulted in his account being blocked. The player had provided all the necessary documents for verification, yet the process had not been completed.
The player had expressed frustration with the lengthy process and had requested a refund of his deposits.
After several exchanges, the casino had agreed to refund the deposits, however, there had been complications with the chosen withdrawal method.
Eventually, the casino had approved the withdrawal via the PIX method, and the player had confirmed that the issue was resolved. The player from Tunisia had been experiencing difficulties withdrawing his winnings due to ongoing verification. After being verified, the player has received their funds successfully. The player from Brazil has requested a withdrawal one day prior to submitting this complaint.
The player from India is experiencing difficulties withdrawing his winnings due to ongoing additional verification. The complaint was resolved as the player received his withdrawal. The player from Ukraine submitted a withdrawal request less than two weeks prior to contacting us.
It is not known where the money is currently located. The player was advised to contact the regulator and the complaint was closed as "unresolved".
The player from Brazil has activated a promotional offer. However, the activation seems to be unsuccessful. The player from Azerbaijan has tried to activate Welcome Bonus without being successful. The player has deposited money into his account, but the funds seem to be lost.
After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The player from Brazil has requested a withdrawal prior to submitting this complaint. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.
The player from India has requested a withdrawal one month prior to submitting this complaint. The player from Brazil has requested a withdrawal three days prior to submitting this complaint. The player from India had his account blocked without further explanation. The player stopped responding to the complaint, and it was closed as "rejected".
The player struggles to verify his account as his utility bill got rejected. We contacted the casino and found out that it had experienced some technical difficulties, but it was fixed and the withdrawal was processed. The player confirmed he received his winnings, so we closed the complaint as resolved. The player from Brazil is experiencing difficulties withdrawing his winnings from the casino.
The player confirmed the issue was resolved. The player from India has deposited money into casino account but the funds seem to be lost. The player from Brazil is not able to complete account verification.
He has not received a verification email. The player from Ukraine has requested a withdrawal. Unfortunately, the payment seems to be delayed. The player from Bosnia and Herzegovina is experiencing difficulties withdrawing his winnings due to ongoing verification. The casino has informed us about the payment to be processed, however we were not able to receive a confirmation from the player and we were forced to reject the complaint. The player from India requested a withdrawal less than two weeks prior to submitting this complaint.
The player from India has requested a withdrawal prior to submitting this complaint. The player from Brazil is complaining about the lengthy verification process. The complaint was closed as the player resolved his issue through other platform. The player from Peru is experiencing difficulties withdrawing his winnings due to ongoing verification. The player from Peru has deposited money into casino account but the funds seem to be lost. The player from Brazil claims her account has been blocked, but not canceled.
Since she did not have access to her account, we rejected the complaint. The player from Russia is experiencing difficulties withdrawing his funds due to limited availability of payment methods. The payer confirmed the deposit was credited to his casino account, so we closed the complaint as resolved.
The player from India has requested a withdrawal less than two weeks prior to submitting this complaint. The player from Ukraine claims he had his account blocked without further explanation.
Allegedly, they had accumulated a substantial amount, after which they did not access their gaming account for three days because of a lost internet connection and their balance disappeared. Further information was requested from the player, however, the player stopped responding to our messages and questions.
The player from Russia has been struggling to play games due to technical difficulties. The player from Brazil participated in a draw and won a Macbook. However, this prize has not been delivered yet. The player from Ukraine was experiencing difficulties withdrawing her winnings due to ongoing verification. The player managed to verify his account and the complaint was closed as "resolved". The complaint was resolved as the player received his money.
The player from India has deposited money into the casino account 3 deposits but the funds seem to be lost. The casino claimed that one deposit was unsuccessful and the funds should have been returned within 14 days, but cannot see 2 remaining attempts to deposit at the times and for the amount s specified by the player. The complaint was rejected because the player did not respond to our messages and questions.
The player from Switzerland has been trying to close the account due to a gambling problem. Unfortunately, all the enquiries were ignored as the account can be blocked allegedly only after a successful verification. When the player mention gambling addiction, his account should be blocked as soon as possible. The player from India has been waiting for a withdrawal for less than two weeks.
The player later confirmed that the issue was resolved. The player from India requested a withdrawal, but it has not been processed yet. The player later confirmed via email that the withdrawal was processed successfully, therefore we marked this complaint as resolved. The player from India has requested a withdrawal two months prior to submitting this complaint. The casino responded and stated that they were awaiting a response from the payment provider.
No response was received for a long time, so the casino stated they were developing options to solve the situation. After a short time, the casino informed the player that the deposit had been credited to their account.
Unfortunately, there was no further response from the player to confirm this, and while we assume the matter was resolved the complaint was eventually rejected.
The player requested that the complaint be reopened as they had still not received their deposit. The complaint was closed as the player stopped repsonding. The player from India is dissatisfied with the withdrawal processed. The complaint was rejected as the player stopped responding. The player from Indonesia has been waiting for his withdrawal for 2 months. We advise the player to use an alternative withdrawal method. Since the player noted that he mostly wanted to share his experience and warn other players, we ended up rejecting the complaint.
The complaint was resolved as the player received his winnings. The player from India is dissatisfied with the withdrawal process. The player confirmed the withdrawal was received and the issue was resolved. The player from Germany was not able to withdraw his winnings due to ongoing verification. After the verification was completed, the player did not see any balance available in his account.
The complaint is resolved. The player from India requested a withdrawal, but it has been pending since. The complaint was rejected as the player lost his money. The player from India has deposited money into casino account, but the funds seem to be lost.
The player from India has requested withdrawal a few days ago. The player from Brazil was prompted to provide additional documents for the KYC, even if his account has been verified in the past. The player from Azerbaijan is dissatisfied with the withdrawal process. He later informed us, that he received his winnings, therefore we marked this complaint as resolved. The player from Paraguay is not able to withdraw their winnings due to incomplete KYC.
It has been resolved. The player India is probably experiencing issues with withdrawals. He later confirmed that the deposit was successfully credited, therefore we marked this complaint as resolved. The player from Nepal has deposited money into casino account but the funds seem to be lost. The player has deposited money into their account, but the funds seem to be lost.
The player from Germany is experiencing difficulties withdrawing her winnings due to ongoing additional verification. The player from Ukraine is highly dissatisfied with a promotional offer. The player from Ukraine is complaining about winning from Free Spins which have not been validated.
After a closer examination, we ended up rejecting this complaint as unjustified. The player from Brazil is dissatisfied with the withdrawal policy. The player confirmed that all withdrawals were successfully processed. The player from Mexico was prompted to provide additional documents for the KYC, even if his account has been verified in the past.
The player from Ukraine would like to close her casino account. The player from Portugal deposited funds into their gaming account, however, the amount was not credited to their balance. To gain access to the deposited funds, the player was asked to give consent to unblock their gaming account. We rejected the complaint because the player stopped responding. There were some troubles with various payment methods, but eventually the player was able to receive his winnings and the complaint is resolved.
The player from Slovakia is having difficulties withdrawing winnings due to incomplete verification. The player struggles to verify as the casino is keep asking for new documents.
The complaint was resolved as the player was succesfuly verified and was able to withdraw his winnings. The player from Germany was prompted to provide additional documents for the KYC, even if the account has been verified in the past. The player from Ukraine is highly dissatisfied with the overall casino experience and RTP.
After a closer examination, we rejected this complaint as unjustified. It has been resolved and money received. The player is unable to verify his account as the casino is not responding to him. He has succesfully passed the verification and withdrawn his winnings. The player from Germany is having difficulties withdrawing winnings due to incomplete verification. The casino managed to guide the player and the verification process was completed.
The player also received his winnings and the complaint is resolved. The player from Brazil was prompted to provide additional documents for the KYC, even if their account has been verified in the past. After the player submitted additional KYC documents to the casino, he received the withdrawal and the complaint is resolved. The player from Portugal was unable to verify their account for several months. One month after the player submitted the complaint, the casino informed us the player had passed the identity verification and requested a withdrawal.
The player later confirmed the issue had been successfully resolved. The player from Germany is experiencing difficulties withdrawing his winnings due to ongoing verification.
The player from Portugal is experiencing difficulties withdrawing his funds due to a limited availability of payment methods. The player from Portugal has deposited money into their account but the funds seem to be lost.
The player from Portugal is experiencing difficulties withdrawing his winnings due to ongoing verification. He stopped responding. The bank informed him that the transaction was successful and the casino claimed that the refund should be credited within a month. After a few months the casino approached us with a request to reopen the complaint, unfortunately there was not any progress and the player eventually stopped responding.
We have rejected this complaint. The player from Ukraine was prompted to provide additional documents for the KYC, even though their account had been verified in the past. It turned out that the player had not replied to one of the requests the casino team sent to their e-mail.
We rejected the complaint because the player failed to respond. The player from Brazil has deposited money into his account, but the funds seem to be lost. The player from Bulgaria is highly dissatisfied with the overall casino experience. The player from India has requested a withdrawal. After a few days player received his winnings.
The player from Portugal is highly disappointed with time-consuming KYC procedures. The player from Brazil is experiencing difficulties withdrawing his winnings.
The player from Ukraine had their withdrawal delayed due to a lengthy verification process. The player provided the requested information and passed the verification. The casino representative confirmed the issue had been therefore resolved. The player from Azerbaijan had his winnings voided and account blocked due to third party deposit. The player from Azerbaijan is experiencing difficulties withdrawing his winnings.
The player from Brazil is having difficulties receiving his funds. The player from Moldova is experiencing problems with withdrawing his winnings. The player from Brazil has cancelled his withdrawal. Unfortunately, funds have not been refunded back to his active balance. The player from Ireland is experiencing difficulties withdrawing his winnings. The player from Portugal is experiencing difficulties withdrawing the winnings to his preferred payment method.
The player played with a first deposit bonus that included free spins. On the next day he received the second batch of spins, but the information about allowed games was missing. The player was not able to withdraw her money. There seems to be a problem with the verification of her documents.
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Is Pin-Up Casino fair and safe? Pin-Up Casino Terms and Conditions Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. Pin-Up Casino user feedback and reviews Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience.
Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure. Withdrawal limits Win limits Unlimited No win limit. Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals.
Furthermore, certain payment options may only be available in specific countries. Read more Read less. Bonuses No Deposit Bonus:. Payment methods Payment methods Show all Games Show all. Video poker. Jackpot games. Live games. No poker. Craps and dice. Scratch cards. Crash games. All games Language options Russian website. All languages All website languages. Russian customer support. All customer support languages. Russian live chat. All livechat languages. Game providers Show all Game providers Positives Mobile casino application for Android.
Negatives Strict verification process many documents required. Interesting facts Big international casino. Let me know. Casino Bonuses. Casino Guru We want players to understand gambling. User reviews User feedback: Great Rated by users.
Do you have any experience with this casino? Write a review. I have been playing pin up online for several months and I have noticed that the moment a game starts to give winning plays, it freezes or disconnects, so that when it restarts it does not pay anymore. Tengo varios meses jugando en pin up online y he notado que al momento de que un juego empieza a dar jugadas ganadoras, se congela o se desconecta, de modo que al reiniciar no paga mas.
No hay nada bueno que decir. Unstable games. Juegos inestables. We appreciate your comment. We are very sorry that you are having problems with our platform.
We highly value fairness and reliability in our games. To resolve this issue, please contact our technical support through the website. They will help you understand the situation and try to resolve the problem. We are sorry for the inconvenience and hope to see you again soon among our satisfied players.
Te agradecemos tu comentario. Valoramos mucho la equidad y la confiabilidad en nuestros juegos. Lamentamos las molestias y esperamos volver a verte pronto entre nuestros jugadores satisfechos.
Took 37 days for a withdrawal. Avoid at all costs everyone. They ask for weirdest documents, one by one! Pin-up knows this but they still rate it high! Most comments are fake! Check out blablapilot if you know what i mean. Nothing is positive about this site.
They put you in "extra verification" although there is no such thing in the rules. They make up sections of rulebook, that they have right to ask your IP providers and even the mobile operator contract. They stall around. We adhere to strict security standards to protect our players and prevent fraud, so additional verification may be required.
This is outlined in our User Agreement, section 6. We are glad to hear that you have successfully completed the verification and withdrawn your funds. Thank you for your patience, and we look forward to seeing you again on our site. A great place to have fun. But after I decided to put that aside, I loved the casino. Wins are possible, and most importantly, almost instant withdrawals.
This is unfair. But I recommend playing here. Mas depois que resolvi deixar isso de lado, eu adorei o cassino. Mas recomendo a jogar aqui. Instant withdrawals. Victories are possible. Frequent bonuses. Follow the on-screen instructions, based on your specific security key manufacturer.
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